Privacy Policy
Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, and how we protect it.
Last updated: June 17, 2026
Joyan Private Limited ("Joyan", "we", "us", or "our") operates the website joyansolution.com and provides professional software development, web design, digital marketing, and related services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
Information You Provide Directly
When you fill out our contact or quote request form, we collect:
- Full name
- Email address
- Phone number (optional)
- Project description and budget range
- Service category you're interested in
- Any other information you voluntarily include in your message
Information Collected Automatically
When you visit our website, certain data is collected automatically:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Operating system and device type
- Pages visited, time on page, and navigation paths
- Referring website or search query that brought you here
- Date and time of your visit
2. How We Use Your Data
We use the information we collect for the following purposes:
Respond to Inquiries
We use your contact details to reply to your questions, quote requests, and project discussions.
Deliver Our Services
For active clients, we use your data to manage project timelines, communication, and deliverables.
Improve Our Website
Aggregated analytics help us understand which pages are useful and where we can improve.
Send Relevant Updates
With your consent, we may send service updates, newsletters, or new offering announcements.
Legal Compliance
We may process data as required to comply with applicable laws and regulations.
Security & Fraud Prevention
We monitor traffic patterns to detect and prevent abuse or unauthorized access.
We do not sell, rent, or trade your personal data to third parties for their marketing purposes.
4. Third-Party Services
We use trusted third-party services to operate our business. Each has its own privacy policy and handles data according to their terms:
Web3Forms
Contact form submission processing and email delivery
Google Analytics
Website traffic analytics and user behaviour reporting
Google Fonts & CDNs
Typography and performance-optimised asset delivery
Vercel / Hosting Provider
Website hosting, edge delivery, and server-side logging
We do not share your personal data with any third party beyond what is necessary to provide our services or comply with legal obligations.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
- HTTPS encryption on all pages and form submissions
- Access to personal data restricted to authorized personnel only
- Regular security assessments of our infrastructure and third-party integrations
- Form data transmitted via encrypted API endpoints (no plaintext storage)
- Minimal data retention — we only keep your data as long as necessary
While we take all reasonable steps to protect your data, no method of internet transmission is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location (including the EU/EEA under GDPR, UK, California under CCPA, and other jurisdictions), you may have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal data, subject to legal obligations.
Right to Restrict Processing
Ask us to limit how we use your data in certain circumstances.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for marketing purposes at any time.
Withdraw Consent
Withdraw previously given consent without affecting prior processing.
Lodge a Complaint
File a complaint with your local data protection authority.
To exercise any of these rights, please contact us at info@joyansolution.com. We will respond within 30 days.
Children's Privacy
Our website and services are not directed to individuals under the age of 13 (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.